1. Introduction

Sai Enterprises is a trusted supplier of building materials, plumbing solutions, sanitaryware, bathroom fittings, electrical products, hardware, paints, power tools, lighting, kitchen accessories, furniture fittings, and construction materials. These Terms & Conditions govern your use of our website and all purchases made through it.

2. Acceptance of Terms

By using this website, you confirm that:

• You are at least 18 years of age or using the website under parental supervision.

• All information provided by you is accurate and complete.

• You agree to comply with all applicable laws and regulations.

3. Products & Availability

We offer genuine products from leading brands including (but not limited to):

• Asian Paints

• Hettich

• Hindware

• CERA

• Ashirvad

• Godrej

• Polycab

• Havells

• Philips

• Crompton

• Bosch

• Jaquar

• Greenply

• Häfele

• And many more.

Product availability is subject to stock. We reserve the right to discontinue or modify products without prior notice.

4. Product Information

We strive to provide accurate descriptions, specifications, images, dimensions, and technical information.

However:

• Product colours may vary slightly due to screen settings.

• Images are for illustration purposes only.

• Specifications may change without prior notice from the manufacturer.

• Packaging may vary from images shown.

If any product information changes, the manufacturer's specifications will prevail.

5. Pricing

• All prices are displayed in Indian Rupees (INR).

• Prices may change without prior notice.

• Taxes (GST), shipping charges, installation charges, or handling charges may be additional unless otherwise mentioned.

• Promotional prices are valid only for the specified period.

6. Orders

Orders are considered confirmed only after:

• Payment is successfully received (for prepaid orders), or

• Order confirmation by Sai Enterprises (for COD or quotation orders, if available).

We reserve the right to:

• Cancel any order.

• Refuse service.

• Limit product quantities.

• Reject suspicious or fraudulent orders.

7. Bulk Orders

Sai Enterprises specializes in supplying materials for:

• Builders

• Contractors

• Architects

• Interior Designers

• Developers

• Government Projects

• Institutions

• Commercial Projects

Bulk orders may receive customized pricing based on quantity and availability.

8. Payment

We accept secure payment methods available on our website.

Orders will be processed only after payment verification (where applicable).

Sai Enterprises does not store your payment card information.

9. Shipping & Delivery

Delivery timelines are estimates and may vary depending on:

• Product availability

• Delivery location

• Courier partner

• Weather conditions

• Transport delays

• Public holidays

Sai Enterprises is not responsible for delays caused by third-party logistics providers.

Customers are requested to inspect products at the time of delivery.

10. Installation

Unless specifically mentioned:

• Installation services are not included with the product price.

• Customers are advised to use qualified professionals for installation.

• Improper installation may void the manufacturer's warranty.

11. Warranty

Warranty is provided solely by the respective manufacturer.

Sai Enterprises does not provide any independent product warranty unless explicitly mentioned.

Customers should retain:

• Invoice

• Warranty card

• Product packaging (if required)

Warranty claims are subject to the manufacturer's terms and conditions.

12. Returns & Replacement

Returns or replacements may be accepted only if:

• Wrong product delivered.

• Manufacturing defect.

• Transit damage.

• Missing items.

Products must:

• Be unused.

• Be in original packaging.

• Include all accessories.

• Be reported within the specified return period.

Custom orders, special orders, clearance products, adhesives, chemicals, opened plumbing products, electrical items, and installed sanitaryware may not be eligible for return unless covered under the manufacturer's policy.

13. Cancellation

Orders may be cancelled before dispatch.

Once dispatched, cancellation requests may not be accepted.

Any refund, if applicable, will be processed according to our Refund Policy.

14. Product Inspection

Customers are requested to inspect deliveries immediately.

Any shortages, transit damage, or incorrect products should be reported within 48 hours of delivery.

Failure to notify within this period may affect eligibility for replacement.

15. Limitation of Liability

Sai Enterprises shall not be liable for:

• Installation errors

• Improper product usage

• Incorrect measurements

• Third-party damages

• Loss of profits

• Project delays

• Indirect or consequential damages

Our maximum liability shall not exceed the purchase value of the product.

16. Intellectual Property

All content on this website including:

• Logo

• Product descriptions

• Website design

• Graphics

• Icons

• Images (except manufacturer-owned images)

• Content

• Layout

is the property of Sai Enterprises or respective copyright owners and may not be copied, reproduced, or distributed without written permission.

17. User Responsibilities

Users agree not to:

• Submit false information.

• Attempt unauthorized access.

• Upload malicious software.

• Use the website for unlawful purposes.

• Interfere with website operations.

18. Third-Party Brands

All trademarks, logos, and brand names displayed on this website belong to their respective owners.

Sai Enterprises acts as an authorized dealer, distributor, or reseller where applicable.

19. Privacy

Your personal information is handled according to our Privacy Policy.

We are committed to protecting customer information and maintaining secure transactions.

20. Changes to Terms

Sai Enterprises reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be published on this page with the revised effective date.

21. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts in the city where Sai Enterprises is registered and operates.

Why Shop with Sai Enterprises?

• ✅ 100% Genuine Products

• ✅ Trusted Brands

• ✅ Competitive Market Prices

• ✅ Bulk Order Support

• ✅ Fast & Reliable Delivery

• ✅ Expert Product Guidance

• ✅ One-Stop Destination for Building Materials

• ✅ Dedicated Customer Support

These Terms & Conditions are designed to provide a transparent, secure, and reliable shopping experience for every customer at Sai Enterprises.

Terms & Conditions

Welcome to Sai Enterprises. By accessing or using our website, purchasing products, or using any of our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.